Quality Policy

Commercial Roll Formed Products Ltd is committed to providing world-class roll formed products that meet and exceed the expectations of our customers.

The quality of our products is the responsibility of each employee. By using the wealth of experience of our highly skilled and motivated staff, we are able to provide our customers with a quality product.

We strive to provide a safe, clean work environment that enables our employees to focus on consistently providing a superior product.

This policy and the subsequent objectives are reviewed at least once annually during the management review process to ensure its continued suitability.

Quality Objectives

  1. To provide the training, education and supervision required to produce world-class products.
  2. To foster an atmosphere that encourages all employees to continually improve our processes and work environment.
  3. To maintain a formal Quality Assurance System that meets the requirements of ISO 9001.
  4. To achieve 90% but strive for 100% on-time delivery schedule.
  5. To maintain less than 1% returned product to product shipped ratio.
  6. To achieve and maintain a customer satisfaction rating of 90%.